25 Shadon Place,


Auckland, 0932

New Zealand

Tel: +64 9 414 2942

Email: [email protected]

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    About Us

    Why settle for merely coping, when you can thrive?

    There’s nothing wrong with simply doing okay some of the time. It’s when this becomes your default setting that it can become a problem,
    because the more you miss the mark regarding your personal and professional growth, the more your confidence and performance slides.

    That’s why we established Resilient Minds.

    Jamie pioneered resilient mindset training in the 1990s and has been successfully introducing the Science of Optimism to major local and international corporates, sporting professionals, and business undergraduates, ever since.



    The Science of Optimism

    Drawing on the ground-breaking work of Dr Martin Seligman, one of the world’s most influential psychologists, the Science of Optimism literally works with our brain’s natural neuroplasticity to re-wire the way we think. It’s all based on the latest research from the fields of neuroscience, emotional intelligence and psychology, which proves that with the right training we can fine tune our grey matter, enabling us to take charge of our thoughts, beliefs and emotions.

    By applying these principles Resilient Minds enables individuals to live happier, less stressful lives and organisations to perform better and achieve more through:

    • Learning and development programmes
    • Customised in-house training
    • Public workshops
    • One-on-one coaching
    • Family coaching
    • Pre- and post-employment psychometric assessments
    • HR management advice

    Whether one-on-one, or as part of a group, Resilient Minds will help you, or your team, nip that downward spiral of complacency in the bud and provide the means to get more motivation from your successes.

    Meet The Team


    Jamie Ford

    A natural pessimist, Jamie completely transformed his own mindset after studying the Science of Optimism and Emotional Intelligence (EQ) in business performance in the US.

    Now a thought leader in behavioural change, he excels in turning around the thinking habits of others, including several years tackling the most challenging of social problems as a drug and alcohol addiction counsellor for the Salvation Army.

    Today, Jamie pours his expertise into business sector mentoring those in senior management positions in training, HR and sales. He also runs the University of Auckland’s “Learning Resilience and Optimism” short course at the Business School, which is in the top five of all short courses.

    Jamie is a charter associate member of the International Positive Psychology Association, a founding member of the NZ Association of Positive Psychology, and a member of the Institute of Directors in New Zealand.

    Jamie himself is professionally supervised by Dr Judith McMorland. Jamie has three adult daughters and is the proud grandfather of two granddaughters and two grandsons. His personal interests include playing trombone in competitive brass bands, with seven NZ & Australian titles to his name. He’s enjoyed collecting numerous bronze, silver and gold National Sprint Championship medals in outrigger canoe racing (waka ama) as well. Nowadays he likes to ride motorcycles here in NZ and other parts of the world.

    Ross Wilson

    Ross has more than 30 years of experience as a company director, business leader, award-winning learning and strategy facilitator, and business performance improvement adviser in a wide range of industries throughout New Zealand and overseas.

    He’s frequently consulted about leadership and sales performance as well as non-profit organisational ethics. Having engaged in over forty countries, he adds a valuable inter-cultural and global perspective to all our work. He works with organisations to strengthen leadership networks, align practices with values and purpose, boost sustainable revenues, and create high performing teams.

    Ross is the Director of Growing Organisations Ltd and the Waitakere Local Business Network.

    Outside of work, Ross loves travelling, mountain biking, beach-hopping, boating, and having coffee with friends.


    Louise Francis

    Louise works with us to make sure we continue to deliver highly valuable content.

    She has over 15 years of business administration, office management, and marketing experience working in various organisations in the UK and New Zealand.

    Louise also has ten years of adult learning and facilitation experience, is a certified facilitator, and has a particular interest in positive psychology.

    Outside of work, Louise is a seasoned traveller who loves the outdoors, learning about different cultures, and spending time with friends.



    Greg Matten

    Greg has the ability to quickly comprehend complex information, see the ‘forest for the trees’, and then translate complexity into simplicity.

    He is a thought leader and voice for enduring, meaningful transformational change for the greater good, and an enabler by sharing ways that change the way we look at things – so we think and behave in a deliberate and considered manner.

    He is a member of The International Society of Air Safety Investigators, The New Zealand Institute of Safety Management, and The Presencing Institute. He is also a mBIT certified coach.




    Jake SachsJake Sachs

    Jake is a strong believer that communication, decision making and mindsets are the fundamentals of safe and productive workforces, and therefore businesses.

    Jake has spent over 20 years in the aviation sector and has extensive experience in the training and development arena. Previous roles include leading a team as the Flight Crew Training Manager in a jet operator in New Zealand, and developing and implementing world class training material for a number of training organisations.  

    Jake knows that human performance and professional development around focused thinking and culture has had, and will continue to have, profound effects on the safety and productivity of both employees and organisations.

    In his own time, Jake likes to spend time with his two kids, go fishing and spend time away on his yacht.



    What people say: SEE ALL TESTIMONIALS

    “I’ve received a promotion to run the company’s largest branch, & the techniques you taught on your course played a large part in me getting there. I’m (almost) unflappable & very little gets me down these days. Oh joy!!”

    Matthew - Sales Centre Manager

    “I found the tools provided by this course astonishing, and despite being on countless courses over the course of my career, this one was truly a much different proposition. Jamie focuses on the principles of emotional intelligence, delivering the tools that some of us need to truly stretch our capacity for an enhanced mental resilience capacity, and a more optimistic frame of thinking. I observed how powerful his message was amongst all the course participants, and although I rated myself as pretty tough mentally, I gained much.”

    Andrew - Director, Financial Markets Company

    “It was great fun and very informative. I highly recommend the ‘Attitude is Everything’ seminar and the application of the concepts helps me to improve at work and home.”

    Darren Wallis - Chief Executive Officer, G.J. Gardner Homes

    “What I liked most about the ‘Resilience’ programme was the attitude shift from a pessimistic outlook to optimistic with tools that are practical and usable. I highly recommend this programme because the material is based on proven scientific research.”

    Rob Penney - Head Coach Canterbury Rugby Football Union 2006 to 2011

    “The way Jamie presented the ‘Attitude is Everything’ seminar was fantastic. I was taking it all in because of the enthusiasm of it all. I highly recommend the seminar as the ideas and strategies can be easily used by any person and the application of concepts helps me to improve at work and home. I think it gives great inroads to help people achieve the things they are capable of by changing their thinking.”

    Lance Irving - Managing Director, Smith & Sons Franchisee, Christchurch

    “What I liked about the “Learned Optimism and Resilience” programme is that the content is practical, simple and easily applicable. It made a positive difference to how I perceive events in my life. The programme has enabled me to take more ownership of successes, while dwelling less on adversities that we face. I am now more conscious and better equipped to model positive, optimistic behaviour and language. I highly recommend the Learned Optimism and Resilience Programme as it makes a difference.”

    Steve Lancaster - High Performance Leader Crusaders - now Head of Provincial Union Rugby at New Zealand Rugby